Inspect the visible drain hose without disconnecting it.
Samsung · Washer
Samsung Washer 5C Error Code
The documented meaning, with the context that matters for your appliance.
What does the Samsung Washer 5C code mean?
5C
DOCUMENTED MEANING
Water not draining
Limited to the series covered by the cited manual.
View manufacturer sourcesLikely causes
- Frozen or blocked drain hoseDocumented
- Incorrect drain-hose positionDocumented
What you can check
When to call a professional
Contact Samsung service if the information code remains after the model manual procedure.
Models and series
Limited to the series covered by the cited manual.
- Series
- WA55CG71**A*
- Series
- WA54CG7105A*
- Series
- WA54CG715*A*
- Series
- WA53CG7155A*
- Series
- WA52DG55**A*
- Series
- WA51DG5505A*
Series identifiers are shown as recorded in the source. They are not a complete list of compatible models.
Use the instructions for your exact appliance model. A similar display on another model can have a different meaning or procedure.
Sources
Manufacturer documentation supporting this entry. FaultDecoded is independent of these manufacturers.
- WA7100C User Manual, 2024-01-10
Samsung · Source consulted 2026-09-21